Delivery Policy

1. Delivery Time

Orders placed on our website are processed within 1-2 working days and delivered within 3-5 working days, depending on the customer's location. During peak periods, such as holidays, delivery may take longer.

2. Delivery Costs

The delivery cost will be displayed in the shopping cart before completing the order. For orders over 300 RON, delivery is free within Romania.

3. Delivery Methods

We use fast and secure courier services to deliver orders to the address specified by the customer. We collaborate with reputable courier companies to ensure safe delivery of products.

4. Order Tracking

After the order is shipped, customers will receive a confirmation email with a tracking number, which can be used to monitor the delivery status.

5. International Delivery

Currently, we offer international delivery to certain countries. International delivery times and costs may vary depending on the destination and will be displayed at checkout.

6. Delivery Issues

If your order is delayed or there are issues with the delivery, please contact us at support@zestrederomania.com for assistance.